Shipping & Return 


    INDIAN ORDERS

 

PAYMENT TERMS

  • We offer safe and secure credit, debit and internet banking options for Visa and MasterCard holders. In addition, we offer COD (Cash on Delivery) across India.

 

CASH ON DELIVERY

  • We offer cash on delivery. However kindly note that COD is only a payment option; customers are required to make the full payment for their order before they open the package. The product once ordered and confirmed for is final; COD products cannot be tried or returned at the point of delivery. Kindly note that the COD option is not valid for a try and buy facility. It is merely an option for payment

 

ORDER CONFIRMATION AND SHIPPING

  • Most standard shipping orders placed by 5 p.m. will be processed the same business day, and will ship within 7 business day after your order is placed. Please note that some orders may take longer to process. Customized products may take longer to ship depending upon the customization requested by the Customer 
  • We will send an email confirming your order and may contact you to confirm this before shipping the products. We would also be happy to track your shipment and will provide you with any assistance you may require post ordering. We will do our very best to update you on the status of the shipment via the email address you  would have provided us with.


DELIVERY TIME

  • We try our best to ship our pieces to you within 10 to 12 working days. The shipping time for customized orders and out of stock products would however be longer and we would keep you posted about the approximate delivery date post ordering as well. These delivery times are subject to location, distance and our logistics partners. We are not liable for any delays in delivery by the courier company/postal authorities but will help you track down a package through our partner courier services.

SHIPPING ADDRESS OPTIONS

  • Packages can be sent to the same address as your billing address or to another address. If you have an account on www.peelidori.com, you can simply select an address from your account; just sign in during the checkout process. Unfortunately, we are unable to ship orders to multiple addresses. If your order contains gifts or items that require shipping to multiple locations, you will need to place a separate order for each address. Please note that each individual shipment will incur separate shipping charges.


OUTLIER LOCATIONS

  • Though we use some of India's largest logistics companies for shipping, we are bound in coverage by their reach. In case your address is in a location not served by them we would contact you to find an alternative solution to make your pieces reach you. In case of any queries and doubts, we are happy to be of service. Just drop us an email info@peelidori.com

 

RETURN AND REPLACE

  • Any Product purchased from Peeli Dori can be exchanged with any other product or for Store credit within 15 days of purchase no questions asked. We do not have a return policy however If the delivered product is not what you ordered or damaged in any way it will replaced .





INTERNATINAL ORDERS



PAYMENT TERMS

  • International payments are not currently supported on the website, But Paypal can be used for international payments. Kindly contact info@peelidori.com for payment details of international orders.

  • Cash on delivery is not available for internatonal orders

ORDER CONFIRMATION AND SHIPPING

  • We try our best to ship our pieces to you within 10 to 12 working days. The shipping time for customized orders and out of stock products would however be longer and we would keep you posted about the approximate delivery date post ordering as well. These delivery times are subject to location, distance and our logistics partners. We are not liable for any delays in delivery by the courier company/postal authorities but will help you track down a package through our partner courier services. 

RETURN AND REPLACE

  • Any Product purchased from Peeli Dori can be exchanged with any other product or for Store credit within 15 days of purchase no questions asked. We do not have a return policy however If the delivered product is not what you ordered or damaged in any way it will replaced . 




PRIVACY

 

  • We do not share your private information with any third party .

  • Contact information submitted to peeli dori can be used to send you promotional offers.

  • All the customer's contact information is added to the subscribed list of promotional offers , if you do not wish to receive promotional offers you can unsubscribe from the list by following the instructions sent with every promotion.