SHIPPING INFORMATION 


  •     Indian orders


PAYMENT TERMS


We offer safe and secure credit, debit and internet banking options for Visa and MasterCard holders. In addition, we offer COD (Cash on Delivery) across India.


CASH ON DELIVERY


We offer cash on delivery. However kindly note that COD is only a payment option; customers are required to make the full payment for their order before they open the package. The product once ordered and confirmed for is final; COD products cannot be tried or returned at the point of delivery. Kindly note that the COD option is not valid for a try and buy facility. It is merely an option for payment.



ORDER CONFIRMATION AND SHIPPING


Most standard shipping orders placed by 5 p.m. will be processed the same business day, and will ship within 3 business day after your order is placed. Please note that some orders may take longer to process. Customized products may take longer to ship depending upon the customization requested by the Customer 


We will send an email confirming your order and may contact you to confirm this before shipping the products. We would also be happy to track your shipment and will provide you with any assistance you may require post ordering. We will do our very best to update you on the status of the shipment via the email address you would have provided us with.


DELIVERY TIME


We try our best to ship our pieces to you within 7 working days. The shipping time for customized orders and out of stock products would however be longer and we would keep you posted about the approximate delivery date post ordering as well. These delivery times are subject to location, distance and our logistics partners. We are not liable for any delays in delivery by the courier company/postal authorities but will help you track down a package through our partner courier services.


SHIPPING ADDRESS OPTIONS


Packages can be sent to the same address as your billing address or to another address. If you have an account on www.peelidori.com, you can simply select an address from your account; just sign in during the checkout process. Unfortunately, we are unable to ship orders to multiple addresses. If your order contains gifts or items that require shipping to multiple locations, you will need to place a separate order for each address. Please note that each individual shipment will incur separate shipping charges.


OUTLIER LOCATIONS


Though we use some of India's largest logistics companies for shipping, we are bound in coverage by their reach. In case your address is in a location not served by them we would contact you to find an alternative solution to make your pieces reach you. In case of any queries and doubts, we are happy to be of service. Just drop us an email info@peelidori.com